Recommended Improvements: Drainage unnecessary. Access to Lighthouse: 2 small cribs, 6' x 6' to protect boatways. Cribs, 4 in number, at right angles with shore line prevent sand from washing away. General Information: Boats on Station: In boathouse. Return To Top. Search form Search. T40 NR 22 W. Cast iron, in 8 sections, bolted together thru edge of flange, lined with zinc.
Fixed deg. E'd of 22 degrees 30'; Screen of red glass attached to rear of lantern panel on inside of plate glass of 1 of lantern sections, size 16" x 32". Plank walks to all out bldgs, 2 plank ' 7" lin. Chairs by the pools in our section were often booked in the morning with no one arriving until the afternoon. Staff sorted out a mix up at the beginning of our stay. Cleaning Staff were lovely and the gym was clean. Garry's pilates class was wonderful. Lack of pillow options. Those provided were way too soft. Latch to balcony door was broken.
WIFI was horribly weak. TV channel options very very limited. Layout of room was good. Pool bar closed by 6 and during the day the deck waiter was non attentive. The location was nice. The cost of the night's stay for the facility and location was too high. We stayed beacuse there weren't many other choices around town due to spring training going on. We booked three booking.
But was vacant. The TV was on a side way that you would need to lay crossways to watch. Very disappointed that it was so small for the Money. Very well taken care of and the pool area was great. The rooms are a little dated and showing wear. That said - they were clean and comfortable. Registration desk was wonderful. Thought the text messages noting we had not asked for service but offering to respond if there were any needs was a good touch.
Huge banging noise constantly in first room due to adjacent mechanical room, had to request a move. For a resort that was not full, there was no reason to put someone in that room. The room was nicely appointed. This property is a great location but it really needs to be updated. Very old casitas and river ranch so old! We had a good time but expected a newer property!!! Bed was real good! Center elevator did not work. I have problems walking so that was a disappointment. Ice machines did not work. Omelette was great. Decaf coffee was good. Everything was awesome, had breakfast at the hole in the wall it was real good I ate dinner at Ricos and had one of the best New York steaks I've ever had.
And the bed was so comfortable I had three nights sleep that were awesome!!!!! Not a 4 star resort. Outdated and old. Needs remodel and cleaning. Bellmen staff inattentive. The children playground area only open , and the camp was closed all together. One patron found their room smelled of smoke, when they were traveling with kids and requested a non smoking room.
We also often smelled cigarette and marijuana smoke around our room. The view was great. The poolside staff was nice. It was nice to hangout by the pool. The staff was extremely accommodating. The pool area was very clean and the rooms were very spacious. The beds were very comfortably. The view from our room was so beautiful. Ricos Restaurant was near by on the property and the food was great. Awful outdated aircon and vent system - very noisy!
And you are not allowed to open windows. Could have had a better room versus what was shown on the website. The pictures were mid leading. Other parts of them needed refinishing of the concrete in places. Fixing these conditions would revitalize the experience.
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Took 45 minutes from check in to be in my room. No help with language. Building difficult to find. Nothing open for drinks later in the evening. Original allocated room was horrible , too dark, trees needed major surgery room was tired in need of refurbishment. Plenty of sunbeds. Upgrading to a villa was much better more space. The room had a musty smell upon arrival. We had to buy a candle and disinfectant spray. Next the air conditioner is very loud above bedroom since it is on the roof. The amount of space of the room was nice! Great ambiance, easy access to pool and resort area, lots of parking, big rooms, good customer service.
The staff at ranch dining Doona was very unprofessional cursing and stating that Marriage wasn't needed. Her tone was rude she actually yelled at me because i ordered 2 alcohol beverages. I had to flag down my husband. Extremely rude lady and she needs some classes in customer service.
The room and ranch. The pool. Wish River Ranch stayed open later. Maybe for adults only for late hours. Best bed of any hotel. Great air conditioning. Room service, quick and hot, very delicious. When we first checked in they only had us showing for 1 room and I had booked two rooms. They seemed annoyed that they did not receive information from Booking. Sink in room smelled like rotten eggs. There was dirt when you pulled out sofa bed. Asked for extra towels housekeeping never showed up. Room provided was not what we asked for. On site restaurants not in keeping with quality of facility; need a restaurant like Different Pointe of View at Tapatio Cliffs.
Had to drive to get to main building to have access to anything. No luggage carts available. Bed very comfortable. Televisions good size and quality for room. Very quiet. Drink service excellent. We were told we could not bring an ice chest to the water park. I think if you pay for resort fees, should be able to bring an ice chest with water or beverage. Especially water as I am a cancer survivor and have to drink water all day long with no saliva. The property was big and the water park was ok. The property could do with a revamp , it looks worn out torn shelters on balconies, swimming pool tiles missing, carpet in rooms look very dirty to list a few.
Was disappointed that the one restaurant only opens on Friday to Sunday. Lots of things to do and very good location for exploring the local areas. There is a water park on site, The staff at the hotel are very friendly and will help you out with any questions you have. The beds are to hard.
The sprayer In the shower didn't work that great. Couldn't find any help to to take our food order at the river ranch, the lazy river is in need of serious repairs. Very nice place, staff was great. Family members that did go over to the water park said there was a dirty water odor as they walked toward the park. They also mentioned that the slide did not have enough water part of the way down which made them slow down a bit. They really like the pool area, towels were plentiful, and seating was comfortable.
Liked the numerous sitting areas throughout the pool area where we could relax. The queen suite was perfect for our family overnight. Adults able to gather in living room area comfortably and kids played in the bedroom where they could be visually supervised. The lazy river and water park area were run down and overcrowded. Customer service left much to be desired. We ate at the river ranch BBQ place a few times and both experiences were not good. The staff ignored us and then if we asked for refills or anything like that it would come after an attitude from our waitress.
I was disappointed overall because We traveled specifically to come to their renowned water park and it was just very dilapidated.
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We loved the room we were in. Updated and spacious. We also really liked the view! I paid lots of money and the experience was horrible. Casita smelt bad was not what i was expecting. Nothing location is not great. I couldn't get an extra wristband for the water park for my friend that came to visit us at the resort. Great price, room, location, bed and pools! It was beautiful and we had alot of fun!
We are a family of 5. So crazy. Plus limited on people giving you help or direction. Including someone available for valet at 9pm. Room wasn't ready had to sit in lobby, resort fee too much for just two people should be based on per person , parking was crazy once we got a spot we didn't dare leave. Got room in second building so had to walk to first building for everything!
Starbucks, store etc Typical over priced everything for a resort rather pay for regular room and drive to water park. Several pools to choose from, room was clean, discounted resort fee for late check in. Wish for a front door stopper in the rooms. Larger trash cans inside of the room. The lazy river was a bit too lazy in speed for the tubes and surroundings along its path, not very attractive to go through. Staff was pleasant. Pathway had ease of getting around resort to the pools by way of wheelchair. When responsibility needed to be taken by The Resort itself for mistreatment of their customers, it lacked tremendously.
Several attempts were made by management to offer a credit of the resort fee. However all three promises that were made were never followed through with. The resort was perfect for my two kids and their dad. The main pool and lazy river was really dirty from too much use. Paid a little more for the upgrade than what I signed for.
Wish I would've asked more questions about the price of upgrading and all the fees that go along with it. Ask for a whole receipt upfront! Beautiful resort overlooks the mountains and hills. We went here for our honeymoon and had great service and a lot of amenities. The sweet gal at the front desk even sent us up a bottle of champagne and strawberries to celebrate! So, so thoughtful. Many pools, nice spa, mini golf and more. The staff even drove us down to Aunt Cheladas best Mexican food restaurant in town and picked us up, too!
It was a home away from home. We had a hard time leaving! Star pass and la paloma are definitely better for your money! Pointe was crowded, dirty, and out of date. Pool was dirty, chipping and much smaller than expected. Rooms were nothing compared to la paloma or star pass I tucson. The staff moved my room to what they thought was another king suit and it was the same as the first room they had us in.
Report for Squaw Point (Michigan) - 1911
Some of the front desk staff could be much more customer focused. The check-in staff on the first day Wednesday at the River could be much more pleasant. And it took several tries with different staff to finally get correct answers to our questions. Maybe a training issue? The housekeeping staff was amazing. As was the bell captain Michael and the staff in the gift shop. Aaron and Dawn at Slim Pickens were outstanding. I would go back just to spend time with those two. Very customer oriented and seemed to enjoy their job. All in all it was a good time. Grandson and his friend had a blast!!
Would like to have an all adult only pool area. Lots of kids jumping and splashing. The staff is very friendly and helpful! The room was comfortable and quiet. The WiFi was horrible.
Had to try several times to connect and then the internet took a long time to load. The Water Park was perfect for the kids. Rooms are very nice. However the restaurant on site by the pools was not that great. Just average stadium food for high prices! Also there should be more workers around the lazy river making sure kids aren't out of their tubes and disrupting others. I do know thats on the parents as well though.
Amazing resort, and faculty was very helpful! There was a movie playing at night on a big screen! The bartender was making amazing mix drinks all day by the pool! I travel a lot and if you research what's been happening with hotels and all they are doing to entice people to stay there, you can see that this hotel is not putting their money where they need to. It's desperate. The staff was very friendly and helpful.
A gentleman even helped me by having me follow him in his golf cart so he could show me where to park closest to my room and brought my bags up to the 2nd floor for me. The resort amenities are well worth the fee. This was an Amazing Staycation! The entire staff was friendly, helpful and pleasant. Even the young staff at the water park were helpful, Energetic and smiling as they worked!
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Our room was gorgeous and had an excellent view of the beautiful pool. In such a large resort I was surprised at how quiet and serene it felt during our stay! The water park was fantastic and I really enjoyed the wonderful landscape and dozens of shady, secluded spots to relax with my family. Even though there were a lot of people enjoying the water park, we had privacy and never felt crowded or overwhelmed by small children.
At dinner time, a golf cart picked up our party and took us to Aunt Chiladas. It was scrumptious! The evening was so lovely we decided to walk and followed the adorable Chile peppers painted on the sidewalk back to the hotel. Such a cute touch!
I will definitely book again and have already told all my friends to pick your resort as their next Staycation! The bartender at the pool closest to my room was overwhelmed. He portrayed and took out his frustrations onto all the guests that were trying to order food and drinks. He was less then friendly and because it was busy with lots of guests instead of requesting more staff to assist he just closed the bar area at 6pm which I thought was rude and ridiculous.
Many of the guests including myself were discussing how unacceptable that was, given how much we were paying to stay at a high-end resort. The expectation was to have high end service which is not what I received at this particular bar area. This was my only issue with the entire stay. The room was perfect when we were finally able to get into it. The room wasn't ready when we first arrived however having full use of the facilities was fabulous as it made the wait time fly by and kept the kids happy and entertained. Happy kids make a vacation relaxing and fun.
Will definitely be coming back. We were charged way more than what our confirmation email stated we were going to be charged.
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That was really disappointing. The water park And the separate pool in our building being kid friendly. Convenient restaurants and food at the pool. Food options were pricey but this is standard in resorts so no bad surprises. Very comfy bed and roomy suite. Very happy with our room located by the pool. We really enjoyed the river ranch it was great for kids and parents. Error: Please enter a valid email address. Error: Oops! An error has occurred. We've sent you an email so you can confirm your subscription. Invite Hosts List Your Property.
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