We are sorry to hear your company had a negative experience using the Arise platform.
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You select your own schedule, you select your own client, low to minimum supervision, dependable work, plenty of hours available the majority of the time, flexibility to stop supporting current client and choose another without penalty. The support staff which is via online chat is sometimes not very knowledgeable, especially tech support. They do not update their systems to be compatible with the latest technology, i. It's best to have Windows 7, but there are some that do take Windows 8 and up. Update systems to be compatible with newer operating systems for all clients, and get a tech support staff that actually knows about technology, not just reading scripts.
We are glad that you are able to enjoy the flexibility owning your own call center provides in order to earn extra income. Once an opportunity has been chosen and you have been certified, you are able to generate income. As long as you adhere to the commitment intervals and performance, the income revenue is endless as long as there are intervals available to schedule and work. Once you express interest in an opportunity, you normally have 24 hours to finalize everything. However, if the class fills up before your 24 hours, you can no longer finalize the steps to take the class.
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We're glad to hear your company has had a positive experience providing customer service solutions through the Arise platform. Better communication system, to report technical issues and ensure issues are resolved prior to sending out SOW warngings.
You create your own hours. I am able to run my own business through them. You can select who you would like to work for. Some of the trainer's are amazing. You can determine your income in many ways. You could possibly build a great company. The wait time is extremely long and some of the representatives are absolutely rude. Some times because of the representatives things do not go smoothly. I have lost agents due to not being able to get the proper help from the Arise side.
I switched departments and I am finally at the point to bring in money for my business but cannot, because Arise has taken I hate to give a bad review for Arise. I started out as a CSP for them in , and they were great. I do feel some things have improved but not by much. I feel like now with the new structure that allows us to own our own businesses through Arise. I feel it unfair that Arise encourage that and then recruit our Reps to start their own business.
That takes away business from the business we are still trying to build.
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Thanks for the feedback. We are trying to make it better everyday. I know you have seen many improvements and we have many more planned. Service desk is my number focus right now. Feel free to reach out to me at John arise. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted profile. Are you sure you want to replace it? View All num of num Close Esc. How does your company compare? Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates.
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Follow Add a Review. View Jobs at Arise. Search job titles Find Reviews Filter. Filter your search results by department, location, or job status. Job Function. Job Status. To filter reviews, Sign In or Register. Rating Trends Rating Trends. Close Your trust is our top concern, so companies can't alter or remove reviews. Aug 25, Pros Arise is currently has 7, work-from-home opportunities. Cons The work is home based, so you need to be able to work virtually without becoming easily distracted.
Helpful 5. Flag as Inappropriate Flag as Inappropriate. Jun 2, Current Employee - Business Owner. SL: When you work with a brick and mortar company, you have to fit your life into their hours. You also have to drive to work and do what your boss needs you to do.
I fit my work into my life. If I know someone special is having a birthday, I plan around it. The time is your own; you just have to be smart about your hours.
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I enjoy my life much more now than when I was working a 9-to-5 job. Plus, you can use the time you would have spent driving in traffic to make money. I would not have been able to do that with a regular office job. I had the flexibility to workaround my illness and my healing. What does a week in your life look like?
During peak season, the systems need to boot up by 8 a. I log in to the chat room and start work. I take a break in the middle of the day and then come back to work from 5 p. In between, I play with my grandbabies, and have dinner with my family. I feel like I have far more family time than I ever could with a regular office job. My four-year-old granddaughter knows the drill.
As soon as I put my finger on my lips, she knows I am working and will not bother grandma. After work, dinner and family time, I swim in the evenings. SL: You know, they teach you to let the customer vent. I have found that in work and in life it is the very best way to get around an angry person. Let them vent, kill them with kindness, and you will diffuse the issue.
I listened until she was done speaking and then I told her that I once made that very same mistake myself; that it was an easy thing to overlook.
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I was on her side. Was is your favorite thing about using the Arise Platform to connect your company with client opportunities? SL: The freedom it gives you.
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